Regretfully we do not offer refunds for gift certificates purchased through this website.
Gift certificates are valid for twelve months from the date of purchase and are transferrable. Max’s does not accept any responsibility for lost, stolen or expired gift certificates.
Gift certificates must be presented upon redemption.
At Max’s we understand the importance of respecting and safeguarding the privacy of our customers and visitors. This statement sets out our policy for dealing with personal information that may be collected through this website; it explains what types of personal information we collect through the web site, how we use that personal information, and how you can contact us if you have any questions about this statement.
Max’s Restaurant, Max’s Retreats and MP Experience will not sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.
We do not sell, trade, or rent your personal information to others. We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Max’s, our users, or others.
What information do we collect and how do we use it?
When you place a gift certificate order through this website, we need to know your name, e-mail, phone number, address and credit card details. This allows us to process and fulfil your order successfully.
Credit Card Details
All credit card payments for gift certificates are processed securely through NAB Transact. Max’s does not store any credit card information on our servers.